Cannot Print to Legal Paper on HP LJ IIP/IIIP with PostScript

ID: Q141979

The information in this article applies to:
  • Microsoft Windows for Workgroups versions 3.1, 3.11
  • Microsoft Windows versions 3.1, 3.11, 95

SYMPTOMS

When you print to legal-size paper on a Hewlett-Packard (HP) LaserJet IIP or IIIP printer with a PostScript cartridge, you may experience one or more of the following problems:

  • The document is not printed.


  • The top portion of the page is not printed.



RESOLUTION

To print to legal-size paper on an HP LaserJet IIP or IIIP printer with a PostScript cartridge, follow these steps:

  1. Format the document for legal-size paper and select the Manual Feed paper source. Do not use the Auto Select Tray paper source. This source defaults to the size of paper in the standard paper tray.


  2. Print the document.


  3. When you see the message "MF FEED LEGAL" in the printer's display window, make sure that legal-size paper is loaded in the MP tray and then press the ONLINE button on the printer once. Do not press ALT+CONTINUE. Pressing ALT+CONTINUE informs the printer that you do not have the requested paper size and to use the default paper.


NOTE: The above steps have been tested with an HP PostScript cartridge. These steps may or may not work with third-party PostScript cartridges.

Additional query words: word winword excel lj

Keywords : win31 win95 wfwg
Version : WINDOWS:3.1,3.11,95
Platform : WINDOWS
Issue type :


Last Reviewed: December 2, 1999
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