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SYMPTOMSMicrosoft Windows for Workgroups Setup does not perform an upgrade over Microsoft Windows version 3.1 if it does not detect enough free disk space. If Setup fails for some reason and you run Setup a second time, it may refuse to upgrade your system. CAUSEThis problem occurs if Setup incorrectly detects insufficient free disk space. Setup assumes it is upgrading Windows 3.1 and does not account for the Windows for Workgroups files it has already transferred. WORKAROUNDTo work around this problem, delete some Windows for Workgroups files before you start Setup. The following are some files you can safely delete: NETAPI.DLLYou can also delete files with the extensions .BMP and .HLP. These files are copied again when you run Setup. NOTE: Avoid deleting files with the extensions .INI and .GRP. Such files contain information about your custom Windows configuration. MORE INFORMATIONWindows for Workgroups Setup uses WINVER.EXE to determine which version of Windows it is installing over. Unfortunately, WINVER.EXE is one of the last files to transfer. Often in a failed installation, WINVER.EXE does not get copied; therefore, Setup thinks that it is upgrading Windows 3.1. Additional query words: 3.10 3.11
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Last Reviewed: October 7, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |