PRB: Viewing an HTML Help File Causes Internet Explorer Error

• Microsoft HTML Help, versions 1.3, 1.0, 1.1

SYMPTOMS

When you try to view an HTML Help topic file in the table of contents, the following error message appears:

Internet Explorer cannot open the Internet site mk:@MSITStore:<path>.

An unexpected error has occurred.

CAUSE

The HTML Help control cannot find the topic file.

RESOLUTION

Check the following to resolve the problem:

• Make sure the topic file is included in the [FILES] section of the HTML Help project file, (.hhp).



• Make sure that the .chm compiles without any warnings. If the compiler is unable to find a topic file, it will generate a warning. If this happens, check the paths in the [FILES] section, and the [OPTIONS] section of the HTML Help project file (.hhp). Also, check the paths in the table of contents file (.hhc), and the index file (.hhk).



• If you are starting the topic from an application, make sure the path syntax is correct. To specify a topic within a .chm file the proper syntax is:

  
  c:\myfolder\myfile.chm::/myhtmfolder\mytopic.htm 




• Make sure the .htm files are in the same folder as the project file or are in a subfolder of the project file.



• If your .htm files are in a subfolder of the project file, make sure that the "Don't include folders in compiled file" option under Project Options on the Compiler tab is not selected.

STATUS

This behavior is by design.

Additional query words:

Keywords : kbHTMLHelp kbHTMLHelp100 kbHTMLHelp110 kbHTMLHelp130
Version : WINDOWS:1.0,1.1
Platform : WINDOWS
Issue type : kbprb