Keyboard Errors with Cybex Commander & Dell Computers

ID: Q111326

The information in this article applies to:

Microsoft Windows NT 3.1
Microsoft Windows NT Advanced Server, version 3.1

SYMPTOMS

Intermittent keyboard error messages appear when running Windows NT or Windows NT Advanced Server on a Dell Computer Corporation computer with a Cybex Autoboot Commander keyboard switch box.

CAUSE

There is a problem with the BIOS on Dell computers that does not allow the necessary 10 milliseconds for the Autoboot Commander to properly respond to commands.

STATUS

Dell Computer Corporation is aware of the problem and is making corrections to its BIOS. Below is a list of affected Dell computers and tentative BIOS revisions that Dell expects will fix this problem:


   Dell Computer               Tentative BIOS Revision
   ---------------------------------------------------
   LM/LT                       A15
   ME/XE                       A12
   L/LV/MX/MXV                 A06
   Omniplex 560/566 (Pentium)  A02 or A03

Dell technical support can be contacted at (800) 624-9896. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords : kbhw
Version : winnt:3.1; :3.1
Platform : winnt
Issue type :