The information in this article applies to:
SYMPTOMSWhen using LPR to print to an Hewlett-Packard (HP) printer with an internal or external JetDirect product, printing fails from some applications or clients, but not others. An Event 2004 error is written to the System Log. The JetDirect cards that exhibit this problem have firmware revision 03.15 through 04.08. CAUSEIf the LPR control or data file that is sent from Windows NT to the printer is exactly 99 bytes the JetDirect card fails to correctly process the remaining LPR packets. In Network Monitor the control or data file appears as 100 bytes because of a line feed at the end of the control or data file. The data file contains the actual print job. The control file typically contains the following information: Host NameAdditional control fields can be contained in the control file. For more information about control file contents please see Section 7 of Request for Comment (RFC) 1179. RESOLUTION
According to Hewlett Packard, firmware revision 04.09 fixes this problem.
Contact Hewlett Packard about the availability of this update. It is also
available from the HP web site www.hp.com.
STATUSAdditional query words: prodnt ex winnt busy
Keywords : ntprint |
Last Reviewed: December 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |