INFO: Setup Fails If Domain Account Is Invalid

ID: Q197688


The information in this article applies to:
  • Microsoft Windows Installer, versions 1.0, 1.1
  • Microsoft Windows 2000


SUMMARY

Setup fails if the system cannot locate a valid domain account. You may receive one of the following error messages when trying to run the installation:

Installer not responding

Internal Error 2608, 1332
The LockPermission table can create secured objects for files, directories, or registry keys. If the domain controller is not available to return a unique identifier for each user listed, the setup fails. If you know the user name and domain are correct, common causes of failure are:

  • The domain controller is down.


  • Failures in the network.


  • The user has changed his or her password when logging back into the current computer.


In the case of network or computer failures, a significant delay may be incurred while the system waits for a response.


MORE INFORMATION

The LookupAccountName function attempts to find a security identifier for the specified name by first checking a list of well-known Security Identifiers (SIDs). If the name does not correspond to a well-known SID, the function checks built-in and administratively defined local accounts. Next, the function checks the primary domain. If the name is not found there, trusted domains are checked.

Additional query words: kbDSupport

Keywords : kbAppSetup kbWinOS2000 kbSDKPlatform kbMSI kbDSupport kbGrpDSTools
Version : WINDOWS:1.0,1.1
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: October 21, 1999
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