Client Sends Job to Spooler

The user on the client system sends the job over the network to the print server. The client system's application software or operating system sends the job to the client's transport protocol, to the network adapter, over the network hardware, to the transport software on the print server, and finally to the appropriate print server service on the print server. The print server service (Windows NT Server, Services for Macintosh, or TCP/IP Print) assigns a data type to the print job and submits the print job to the spooler, or leaves it blank.

The problem is likely in this process if the problem is limited to...

• One particular client redirector (one vendor's software, or one version of that software).

• One particular network transport (for example, TCP/IP, NWLink, NetBEUI).

• One particular make or model of network adapter, or one firmware level.

• One particular intermediate system for example, one specific router, bridge, hub, or gateway.

• One particular kind of intermediate system, for example, all jobs from clients on the other side of any router, bridge, or gateway.

• One particular kind of client, for example MS Network or LPR clients.

The problem is also likely in this process if...

• The print job is not started until the application is exited.

• Pages come out incomplete.

• The print server has run out of disk space.

Suspect a problem elsewhere if...

• The print job prints fine on another printer of the same make, model, or version.

• You send a print job to the spooler in a different way and the problem does not go away.