Installation Problems

Cannot Install File During Setup

During Internet Information Server Setup, you can install Open Database Connectivity (ODBC) drivers. If you select ODBC drivers to be installed, the following message can appear when Setup tries to copy ODBC files:

Cannot install file c:\winnt\system32\odbc32.dll. It might be in use.
Close all applications and click Retry.

Click Ignore if you want to skip this file.

This problem occurs when applications that use ODBC drivers are running. However, it also happens when services, such as SQL Executive, are running.

To correct this problem

1. Close all open applications except the Internet Information Server Setup program. (The Error dialog box is displayed.)

2. In Control Panel, double-click Services.

3. Click SQL Executive and then click Stop.

4. Switch back to Internet Information Server Setup (Error dialog box) and click Retry.