| Microsoft Office 2000/Visual Basic Programmer's Guide | |
Once your solution is in the hands of users, it's likely that you'll have to provide some level of support for it — answering questions, aiding installation, fixing bugs, and generally helping users to use the solution to get their jobs done. You may be able to avoid some support issues by providing a Help file for the solution. For information about creating Help files, see Chapter 13, "Adding Help to Your Custom Solution."