Microsoft FastTips is an automated, toll-free service that provides quick answers to your common technical questions — 24 hours a day, 7 days a week — when you call (800) 936-4100 from a touch-tone telephone in the United States. By using the buttons on your telephone to respond to prompts, you can hear recorded answers to your technical questions, obtain a catalog of available information, and order items by fax — for example, you can order Application Notes by fax, as well as popular articles from the Microsoft Knowledge Base. Outside the United States, contact your local Microsoft subsidiary for information.