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When you upgrade to Microsoft Outlook 2000, you must decide which e-mail, fax, and form configurations are appropriate for your organization. For e-mail and fax support, you can choose between Corporate/Workgroup e-mail support and Internet Only e-mail support — with their corresponding fax solutions. You also must decide whether to include support for electronic forms in your Outlook 2000 installation.
Outlook 2000 has the following two separate configurations for e-mail support:
Corporate/Workgroup e-mail support is designed to serve Microsoft Exchange Server, and other corporate and workgroup e-mail servers across a local area network (LAN). Internet Only e-mail support is designed to connect Outlook 2000 users to Simple Mail Transfer Protocol (SMTP), Post Office Protocol version 3 (POP3), Internet Mail Access Protocol version 4 (IMAP4), and Lightweight Directory Access Protocol (LDAP) Internet mail servers.
When you upgrade to Outlook 2000 from Outlook 97 or Outlook 98, you choose Corporate/Workgroup or Internet Only e-mail support for your users. As the administrator, you are upgrading the client side of the e-mail support, while user e-mail accounts continue to function as before.
Note If you upgrade from Outlook 98 Internet Mail Only support to Outlook 2000 Internet Mail only, then user Internet e-mail accounts are maintained.
Enabling Outlook 2000 as your primary e-mail processing application
Outlook uses Messaging Application Programming Interface (MAPI) as the underlying architecture to define Outlook items for storage formatting, and for communicating between Exchange and other e-mail servers. When you upgrade to Outlook 2000, a MAPI folder is added to the C:\Program Files\Common Files\System\MAPI folder. If there is an existing MAPI folder in the Windows System folder, it is not removed. However, Outlook 2000 uses only the MAPI folder in the Program Files folder.
Applications such as Eudora and Netscape Communicator install their own version of Mapi32.dll in the Windows System folder, and they specify their own folders for all e-mail applications. New dynamic-link library (DLL) files overwrite the Outlook Mapi32.dll file, and they circumvent Outlook 2000 for e-mail processing.
Outlook 2000 detects when the Mapi32.dll file is overwritten, and displays a message advising the user to run Fixmapi.exe, which is a Windows utility located in the Windows System folder. Fixmapi.exe restores the original Mapi32.dll, and copies the third-party file to another folder. This step allows Outlook 2000 to process e-mail messages without altering the functionality of the third-party application.
Microsoft Fax, also known as At Work Fax, is part of Microsoft Windows 95 and other products released at the same time. You can use Microsoft Fax in Outlook 97 to send and receive faxes directly from Outlook 97. However, the Outlook 2000 high-performance Internet e-mail feature uses Microsoft Fax in Corporate/Workgroup configuration while Internet Only uses the WinFax Starter Edition.
Note WinFax Starter Edition is a special edition of WinFax that is designed to work exclusively with Outlook 2000. WinFax Starter Edition provides basic fax service for Outlook 2000 Internet e-mail users. WinFax Starter Edition users can upgrade to WinFax Pro.
When you upgrade from Outlook 98 Internet Mail Only to Outlook 2000 Corporate/Workgroup, users automatically get the At Work Fax feature. However, if you select Outlook Internet Mail Only support, users see the WinFax window when they start the fax feature.
Outlook 97 and Outlook 98 store Personal Store, Offline Store, Personal Address Book (PAB), and Offline Address Book files in the Windows folder. Outlook 2000 stores these files in the user Application Data folder. When you upgrade to Outlook 2000, any existing files from Outlook 98 or Outlook 97 remain in the Windows folder.
Previous versions of Microsoft Exchange Client and Outlook install run-time files for Electronic Forms Designer, which allow users to design 16-bit custom forms that run without error.
Outlook 2000 does not install Electronic Forms Designer run-time files by default. If your organization requires Electronic Forms Designer support, you must install Electronic Forms Designer manually. You can use the Microsoft Office Custom Installation Wizard to set the Electronic Forms Designer installation state for all users in your organization.
To set Electronic Forms Designer Runtime to install with Outlook 2000
Note You do not need to install Electronic Forms Designer Runtime support on all your computers. However, users with computers that have never had Outlook or Exchange Client installed must install Electronic Forms Designer Runtime support if you deploy EDP-based forms on those computers, and users want to use the forms.
You can customize the Outlook 2000 installation by using the Office Custom Installation Wizard. For more information, see Office Custom Installation Wizard.
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