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In Office 2000, you can customize error messages to provide additional or updated information about the error that triggered the message. When users can find the problem-solving information on their own, they are less likely to call your support staff.
Helping Users Out of the Error Message Box
Creating Custom Error Messages
How to Set the Stage for Custom Error Messages
How to Write the ASP Script for Custom Error Messages
How to Activate Custom Error Messages
How to Disable or Remove Custom Error Messages
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