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Linking the Answer Wizard to the Web

How to Customize Help on the Web

You can customize Help on the Web by changing any of the following items: the default URL, the text in the Office Assistant, and some of the text in the Help pane. You can also disable Help on the Web if you don’t want to make this feature available to your users.

Change the default URL

By default, the Help on the Web link in the Office Assistant points to the Office Update site on the Microsoft Web site. The default URL is http://officeupdate.microsoft.com/office/redirect/fromOffice9
/AnswerWizard.asp. However, you can change the default URL to point to another Web site, such as your organization’s home page or support Web site.

To change the default URL, set the Feedback URL policy.

To change the default URL

  1. In the System Policy Editor, double-click the Default User icon.
  2. In the Default User Properties dialog box, click the plus sign (+) next to Microsoft Office 2000.
  3. Click the plus sign next to Assistant.
  4. Click the plus sign next to Help on the Web.
  5. Select the Feedback URL check box.
  6. Under Settings for Feedback URL, type the URL you want to use.

Note   The maximum length of the text string for the feedback URL is 255 characters.

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Customize the text in the Office Assistant

You can customize the text of the final Answer Wizard link, None of the above, look for more help on the Web. For example, you can include the name of your organization by changing the text to None of the above, look for more help on the Organization Web site.

To change the text in the Office Assistant, set the Feedback button label policy.

To change the text in the Office Assistant

  1. In the System Policy Editor, double-click the Default User icon.
  2. In the Default User Properties dialog box, click the plus sign (+) next to Microsoft Office 2000.
  3. Click the plus sign next to Assistant.
  4. Click the plus sign next to Help on the Web.
  5. Select the Feedback button label check box.
  6. Under Settings for Feedback button label, type the text you want to use.

Note   The maximum length of the text string for the feedback button label is 255 characters.

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Customize the text in the Help window

You can customize some of the text in the Help window. By default, the following text appears in the middle of the Help window, just below the user question: “Click the Send and go to the Web button below to launch Microsoft Internet Explorer and send your question to a site that provides further assistance. You can switch back to Help at any time.”

You can add the name of your Web site or organization to this text. To change the text in the Help window, you set the Feedback dialog text policy.

To change the text in the Help window

  1. In the System Policy Editor, double-click the Default User icon.
  2. In the Default User Properties dialog box, click the plus sign (+) next to Microsoft Office 2000.
  3. Click the plus sign next to Assistant.
  4. Click the plus sign next to Help on the Web.
  5. Select the Feedback dialog text check box.
  6. Under Settings for Feedback dialog text, type the text you want to use.

Note   The maximum length of the text string for the feedback dialog text is 255 characters.

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Disable Help on the Web

If you want to completely disable Help on the Web, you can do so by using a system policy. To disable Help on the Web, select the Help | Office on the Web option in the Disable command bar buttons and menu items policy for each application.

To disable Help on the Web for Word

  1. In the System Policy Editor, double-click the Default User icon.
  2. In the Default User Properties dialog box, click the plus sign (+) next to Microsoft Word 2000.
  3. Click the plus sign next to Disable items in user interface.
  4. Click the plus sign next to Predefined.
  5. Select the Disable command bar buttons and menu items check box.
  6. Under Settings for Disable command bar buttons and menu items, select Help | Office on the Web.

Note   The Help on the Web feature is automatically disabled if there is no default Web browser on the user’s computer or if there is no feedback URL defined in the Windows registry.

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See also

You use system policies to change or disable the Help on the Web feature. For more information about the system policies and the System Policy Editor, see Using the System Policy Editor.

You can create custom Help content and integrate it with the Office Help system, including the Answer Wizard. For more information, see Creating Your Own Help Topics.


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Friday, March 5, 1999
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