Previous | Next

Additional Accessibility Resources

For more information about Microsoft products and accessibility, visit the Microsoft Accessibility Web site at http://www.microsoft.com/enable/. This also includes information on how to design accessible Web pages, new PowerToys to make Windows 98 even more accessible, and how to design pages that take advantage of new features in Windows 98.

Microsoft provides a catalog of accessibility aids that can be used with the Windows and Windows NT operating systems. You can obtain this catalog from the Web site or by telephone.

For more information concerning Microsoft products for people with disabilities, contact:

Microsoft Sales Information Center
One Microsoft Way
Redmond, WA 98052-6393
World Wide Web:
Voice telephone:
Text telephone:
http://microsoft.com/enable/
(800) 426-9400
(800) 892-5234

Using the Microsoft Text Telephone Service

If you are deaf or hard-of-hearing, complete access to Microsoft product and customer services is available through a text telephone (TTY/TDD) service.

Customer Service

You can contact Microsoft Sales Information Center on a text telephone by dialing (800) 892-5234 between 6:30 A.M. and 5:30 P.M. Pacific time.

Technical Assistance

For technical assistance in the United States, you can contact Microsoft Technical Support on a text telephone at (425) 635-4948 between 6:00 A.M. and 6:00 P.M. Pacific time Monday through Friday, excluding holidays. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time Monday through Friday, excluding holidays. Microsoft support services are subject to the prices, terms, and conditions in place at the time the service is used.

Obtaining Microsoft Documentation in Alternative Formats

In addition to the standard forms of documentation, many Microsoft products are available in other formats to make them more accessible.

Many of the Windows 98 documents are also available as Help, as online user’s guides, or on a compact disc that comes with the package.

If you have difficulty reading or handling printed documentation, you can obtain many Microsoft publications from Recording for the Blind & Dyslexic, Inc. Recording for the Blind & Dyslexic distributes these documents to registered, eligible members of their distribution service, either on audiocassettes or on floppy disks. The Recording for the Blind & Dyslexic collection contains more than 80,000 titles, including Microsoft product documentation and books from Microsoft Press. For information about eligibility and availability of Microsoft product documentation and books from Microsoft Press, contact Recording for the Blind & Dyslexic at the following address or telephone numbers:

Recording for the Blind & Dyslexic, Inc.
20 Roszel Road
Princeton, NJ 08540
Telephone:
Fax:
World Wide Web:
(609) 452-0606
(609) 987-8116
http://www.rfbd.org/

You can also download many of these books from the Microsoft Web site at http://microsoft.com/enable/.

Accessibility Guidelines for Software Developers

Windows 98 contains many built-in accessibility features. To make a computer running Windows 98 truly accessible, application developers must provide access to their applications’ features, taking care to avoid incompatibilities with accessibility aids.

As part of the Win32 Software Development Kit for Windows 98 and Windows NT and The Windows Interface Guidelines for Software Design, Microsoft has provided developers with documentation that not only outlines these important concepts but provides technical and design tips to help ISVs produce more accessible applications. Most of these tips mean very little additional work to the designer, as long as the person is aware of the issues and incorporates accessibility into the application design at an early stage. By providing this information to application developers, Microsoft hopes to increase the general level of accessibility of all software running on the Windows platform.

Getting More Accessibility Information

In addition to the features and resources available from Microsoft, compatible products, services, and resources are available from other organizations to users with disabilities.

Computer Products for People with Disabilities

The Trace R&D Center at the University of Wisconsin-Madison publishes a database of more than 18,000 products and other information for people with disabilities. The database is available on their site on the World Wide Web. The database is also available on a compact disc, CO-NET CD, which is issued twice a year.

The Trace R&D Center also publishes a book, Trace ResourceBook, which provides descriptions and photographs of about 2,000 products.

To obtain these directories, contact:

Trace R&D Center
University of Wisconsin-Madison
S-151 Waisman Center
1500 Highland Avenue
Madison, WI 53705-2280
World Wide Web:
Fax:
http://trace.wisc.edu/
(608) 262-8848

General Information and Referrals for People with Disabilities

Computers and other devices can help people with disabilities overcome a variety of barriers. For general information and recommendations on how computers can help you with your specific needs, you should consult a trained evaluator. For information about locating programs or services in your area that may be able to help you, please contact:

National Information System
University of South Carolina
Columbia, SC 29208
Voice/text telephone:
Fax:
(803) 777-1782
(803) 777-9557