Where to Go First

If you encounter a problem using Windows 98, there are a number of easily accessible sources of information available to you:

• Review Welcome to Windows 98, which appears automatically when you install Windows 98. You can access Welcome to Windows 98 in your Start menu. Point to Programs, Accessories, and System Tools, and then click Welcome to Windows.
• Visit online Help. You can access online Help for Windows 98 from the Start menu. For assistance solving specific problems, click the Troubleshooting option listed in the Help Contents tab. Troubleshooters use a step-by-step approach to help you isolate and solve problems.
• Use Microsoft Technical Support Online to gain access to the most up-to-date technical information and resources to answer your support questions. Locate technical articles, programming aids, or commonly asked questions from the Microsoft Knowledge Base. Use this support to connect to available Windows 98 Newsgroups. You can also customize the site to control your search. To begin your search, go to http://support.microsoft.com/support/.
• For the latest device drivers and operating system software updates, you can access the Windows Update site by clicking Windows Update on the Start menu.
• Visit the ResourceLink Web site at http://mspress.microsoft.com/reslink/. ResourceLink is a Web site entirely dedicated to the content, tools, and extras of Microsoft Press Resource Kits, including the Windows 98 Resource Kit, the Windows NT Server Resource Kit, and the Windows NT Workstation Resource Kit. This essential extension to the Resource Kits provides easy access to the most up-to-date technical information, tools, and utilities for the support professional.