LINEAGENTSESSIONSTATE_ Constants
The LINEAGENTSESSIONSTATE_ constants describe various agent session states.
- LINEAGENTSESSIONSTATE_BUSYONCALL
- The agent is busy handling a call.
- LINEAGENTSESSIONSTATE_BUSYWRAPUP
- The agent is busy handling the wrap-up of the call.
- LINEAGENTSESSIONSTATE_ENDED
- The agent session has ended.
- LINEAGENTSESSIONSTATE_NOTREADY
- The agent is logged in, but occupied with a task other than serving a call (such as on a break). No additional calls should be routed to the agent.
- LINEAGENTSESSIONSTATE_READY
- The agent is ready to accept calls.
- LINEAGENTSESSIONSTATE_RELEASED
- The agent session has been released.
Windows NT/2000: Requires Windows 2000.
Windows 95/98: Unsupported.
Version: Requires TAPI 2.2 or later.
Header: Declared in Tapi.h.