Call Center Functions

TAPI supports the following Call Center functions:

lineAgentSpecific

lineCreateAgent

lineCreateAgentSession

lineGetAgentActivityList

lineGetAgentCaps

lineGetAgentGroupList

lineGetAgentInfo

lineGetAgentSessionInfo

lineGetAgentSessionList

lineGetAgentStatus

lineGetGroupList

lineGetProxyStatus

lineGetQueueInfo

lineGetQueueList

lineProxyMessage

lineProxyResponse

lineSetAgentActivity

lineSetAgentGroup

lineSetAgentMeasurementPeriod

lineSetAgentSessionState

lineSetAgentState

lineSetAgentStateEx

lineSetQueueMeasurementPeriod