LINE_QUEUESTATUS

The LINE_QUEUESTATUS message is sent when the status of an ACD queue changes on an agent handler for which the application currently has an open line. This message is generated using the lineProxyMessage function.

LINE_QUEUESTATUS
dwDevice = (DWORD) hLine;
dwCallbackInstance = (DWORD) dwInstanceData;
dwParam1 = (DWORD) QueueID;
dwParam2 = (DWORD) QueueStatus;
dwParam3 = (DWORD) 0;

Parameters

dwDevice

The application's handle to the line device. This relates to the agent handler.

dwCallbackInstance

The callback instance supplied when opening the line.

dwParam1

The identifier of the queue whose status has changed.

dwParam2

Specifies the queue status that has changed. Can be one or more of the LINEQUEUESTATUS_ constants.

dwParam3

Reserved. Set to zero.

Requirements

  Windows NT/2000: Requires Windows 2000.
  Windows 95/98: Unsupported.
  Version: Requires TAPI 2.2 or later.
  Header: Declared in Tapi.h.

See Also

About TAPI 3.0 Call Center Controls, lineProxyMessage