Summaries of Call Center Programming Elements

Call center functionality is a feature of the Telephony Application Programming Interface (TAPI) version 3.0. The programming elements appearing in the TAPI 2.2 information set support a TAPI 3.0 call center. For information on call centers, see About TAPI 3.0 Call Center Controls.

The TAPI 2.2 call center programming element summaries are as follows:

• Call Center Functions
• Call Center Structures
• Call Center Messages
• Call Center Constants