Platform SDK: TAPI |
The number of seconds spent on ACD call wrap-up (after-call work) by this agent (across all sessions).
The measurement period over which this information is calculated is switch and/or implementation-specific. (See get_MeasurementPeriod.)
HRESULT get_TotalWrapUpTime( long *plWrapUpTime );
Value | Meaning |
---|---|
S_OK | Method succeeded. |
E_POINTER | The plWrapUpTime parameter is not a valid pointer. |
E_OUTOFMEMORY | Insufficient memory exists to perform the operation. |
TAPI_E_TIMEOUT | The operation failed because the TAPI 3.0 DLL timed it out. The timeout interval is two minutes. |
Windows NT/2000: Requires Windows 2000.
Version: Requires TAPI 3.0 or later.
Header: Declared in Tapi3.h.
Library: Use T3iid.lib.