Platform SDK: TAPI

ITAgentSession::get_AverageTimeToAnswer

Gets the average time (in seconds) that calls waited to be answered.

HRESULT get_AverageTimeToAnswer(
  long *plAnswerTime
);

Parameters

plAnswerTime: [out, retval] Pointer to average time to answer a call.

Return Values

Value	Meaning
S_OK	Method succeeded.
E_OUTOFMEMORY	Insufficient memory exists to perform the operation.
E_POINTER	The plAnswerTime parameter is not a valid pointer.
LINEERR_	See lineGetAgentSessionInfo for error codes returned from this TAPI 2.1 function.
TAPI_E_TIMEOUT	The operation failed because the TAPI 3.0 DLL timed it out. The timeout interval is two minutes.

Remarks

This method wraps the TAPI 2.1 lineGetAgentSessionInfo function.

Requirements

  Windows NT/2000: Requires Windows 2000.
  Version: Requires TAPI 3.0 or later.
  Header: Declared in Tapi3.h.
  Library: Use T3iid.lib.

ITAgentSession::get_AverageTimeToAnswer

Parameters

Return Values

Remarks

Requirements

See Also