| Platform SDK: TAPI |
Gets the average time (in seconds) spent per ACD call during this agent session. This value includes the time spent on the phone plus wrap-up time.
HRESULT get_AverageCallTime( long *plCallTime );
| Value | Meaning |
|---|---|
| S_OK | Method succeeded. |
| E_OUTOFMEMORY | Insufficient memory exists to perform the operation. |
| E_POINTER | The plCallTime parameter is not a valid pointer. |
| LINEERR_ | See lineGetAgentSessionInfo for error codes returned from this TAPI 2.1 function. |
| TAPI_E_TIMEOUT | The operation failed because the TAPI 3.0 DLL timed it out. The timeout interval is two minutes. |
This method wraps the TAPI 2.1 lineGetAgentSessionInfo function.
Windows NT/2000: Requires Windows 2000.
Version: Requires TAPI 3.0 or later.
Header: Declared in Tapi3.h.
Library: Use T3iid.lib.