| Platform SDK: TAPI |
The ITQueueEvent interface contains methods that retrieve the description of Automatic Call Distribution (ACD) queue events. When the application's implementation of the ITTAPIEventNotification::Event method indicates a TAPI_EVENT equal to TE_QUEUE, the method's pEvent parameter is an IDispatch pointer for the ITQueueEvent interface. The methods of this interface can be used to retrieve information concerning a queue event that has occurred.
Note You must call the ITTAPI::put_EventFilter method and set an event filter mask that includes the TE_QUEUE event to enable reception of ACD queue events. If you do not call ITTAPI::put_EventFilter, your application will not receive any events. For more information, see the Events overview.
IUnknown Methods
IDispatch Methods
| ITQueueEvent methods | Description |
|---|---|
| get_Queue | Gets a pointer to the ITQueue interface. |
| get_Event | Gets the ACDQUEUE_EVENT descriptor of the event. |
Windows NT/2000: Requires Windows 2000.
Version: Requires TAPI 3.0 or later.
Header: Declared in Tapi3.h.
Library: Use T3iid.lib.
ITTAPIEventNotification::Event, TAPI_EVENT, ITQueue, ACDQUEUE_EVENT