| Platform SDK: TAPI |
The ITTAPICallCenter interface provides an entry point into call center controls. It exposes methods that allow an application to discover available agent handlers. The agent handler interface can then be used to access the other elements of a call center, such as ACD groups, agents, and queues.
Please see About TAPI 3.0 Call Center Controls for additional information.
IUnknown Methods
IDispatch Methods
| ITTAPICallCenter methods | Description |
|---|---|
| EnumerateAgentHandlers | Enumerates ITAgentHandler interfaces currently associated with the call center. |
| get_AgentHandlers | Creates a collection of ITAgentHandler interfaces currently associated with the call center. Provided for Automation client applications, such as those written in Visual Basic. |
Windows NT/2000: Requires Windows 2000.
Version: Requires TAPI 3.0 or later.
Header: Declared in Tapi3.h.
Library: Use T3iid.lib.
About TAPI 3.0 Call Center Controls, Call Center Interfaces, TAPI Object