Platform SDK: TAPI

ITTAPICallCenter

The ITTAPICallCenter interface provides an entry point into call center controls. It exposes methods that allow an application to discover available agent handlers. The agent handler interface can then be used to access the other elements of a call center, such as ACD groups, agents, and queues.

Please see About TAPI 3.0 Call Center Controls for additional information.

Methods in Vtable Order

IUnknown Methods

IDispatch Methods

ITTAPICallCenter methods Description
EnumerateAgentHandlers Enumerates ITAgentHandler interfaces currently associated with the call center.
get_AgentHandlers Creates a collection of ITAgentHandler interfaces currently associated with the call center. Provided for Automation client applications, such as those written in Visual Basic.

Requirements

  Windows NT/2000: Requires Windows 2000.
  Version: Requires TAPI 3.0 or later.
  Header: Declared in Tapi3.h.
  Library: Use T3iid.lib.

See Also

About TAPI 3.0 Call Center Controls, Call Center Interfaces, TAPI Object