| Platform SDK: TAPI |
Gets total number of calls reaching the bottom of a call guide during the current measurement period. This indicates that a call has passed through an ACD system, moving from queue to queue, without being answered, which indicates a problem with the queue design or response times.
The measurement period is switch- or implementation-specific. (See get_MeasurementPeriod.)
HRESULT get_FinalDisposition( long *plCalls );
| Value | Meaning |
|---|---|
| S_OK | Method succeeded. |
| E_POINTER | The plCalls is not a valid pointer. |
| E_OUTOFMEMORY | Insufficient memory exists to perform the operation. |
| TAPI_E_TIMEOUT | The operation failed because the TAPI 3.0 DLL timed it out. The timeout interval is two minutes. |
Measurement period for this information is switch and/or implementation specific (see get_MeasurementPeriod).
Windows NT/2000: Requires Windows 2000.
Version: Requires TAPI 3.0 or later.
Header: Declared in Tapi3.h.
Library: Use T3iid.lib.