System Deployment
Following are a few important points to consider that can help to ensure a smooth deployment:
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Establish document server hardware and software setup procedures.
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Ensure that the staff is adequately trained to administer the system.
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Use the knowledge provided by an experienced Citrix integrator to assist in the deployment and to train key personnel. (See http://www.citrix.com/support.)
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Distribute the client software with clear documentation on setup and usage.
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Set up a help desk with trained staff to handle questions and problems.
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Establish a weekly review meeting to monitor the operation and resolve open issues.