If you are outside the United States and have a question about a Microsoft product, first:
If you cannot find a solution, you can receive information on how to obtain technical support by contacting the Microsoft subsidiary office in your area.
Important Phone numbers for Microsoft Subsidiaries are subject to change. For the most recent listing, see the options and phone number section on the Support Online Web site at http://msdn.microsoft.com/support. If there is no Microsoft subsidiary office in your country/region, contact the establishment from which you obtained your Microsoft product.
Microsoft de Argentina S.A. See Russia Microsoft Pty. Ltd. Microsoft Ges.m.b.H. See Russia Microsoft NV See Russia See Argentina Microsoft Informatica Ltda. Microsoft Canada Inc. Microsoft Caribbean, Inc. See Latin America Microsoft Chile S.A. Microsoft (China) Co. Ltd Microsoft Colombia Microsoft Hrvatska d.o.o. Microsoft s.r.o. Microsoft Denmark See Central America Microsoft Middle East Corporation Microsoft del Ecuador S.A. Microsoft Egypt See United Kingdom See Germany Microsoft OY Microsoft France See France See Russia Microsoft GmbH Microsoft Hellas, S.A. Microsoft Hong Kong SAR,PRC Limited Microsoft Hungary See Denmark See United Kingdom Microsoft India Microsoft Indonesia - Jakarta Microsoft Israel Ltd. Microsoft SpA Microsoft Company Ltd. See Russia See Russia Microsoft CH Microsoft See Switzerland (German speaking) Microsoft NV Microsoft (Malaysia) Sdn Bhd: Microsoft México, S.A. de C.V. Microsoft Afrique Du Nord Microsoft BV Microsoft New Zealand Ltd See United Kingdom Microsoft Norway AS See Australia See Argentina See Latin America Microsoft Philippines Microsoft Sp. z o.o. Microsoft Portugal MSFT, Lda. Microsoft s.r.l. Microsoft A/O See United Kingdom Microsoft Saudi Arabia Microsoft Singapore Pte Ltd Microsoft d.o.o. Microsoft Slovakia s.r.o. Microsoft South Africa See South Africa Microsoft Iberica SRL Microsoft AB Microsoft AG See Russia Microsoft Taiwan Corp. Microsoft (Thailand) Limited Microsoft Turkey See Russia Technical Support: (598) (2) 77-4934 See Russia Corporation MS 90 de Venezuela S.A. See United Kingdom
Customer Service: (54) (1) 316-4600
Fax: (54) (1) 316-4698
Technical Support: (54) (1) 316-4664
Fax: (61) (02) 9805 1108
Sales Information Centre: (61) (02) 9870-2100
Internet: //www.microsoft.com.au/
Technical Support: (61) (02) 9870-2131
Fax: (61) (02) 9805 0519
Phone: (+43) 1 610 64 -0
Fax: (+43) 1 610 64 -200
Information: 0660-6520
Prices, updates, etc.: 0660-6520
Standard Support:
Installation and Handling: 01 50222-2255
General information about Support Network in Central Europe:
Fax: 01805-251191
Phone: +32-2-730 39 11
Fax: +32-2-726 96 09
Microsoft Information Center: +32-2-481 52 52
Bulletin Board: +32-2-726 85 45 (14400/1200/2400/9600 bd, 8N1, ANSI)
Technical Support:
+32-2-513 32 74 (Dutch speaking)
+32-2-502 34 32 (English speaking)
+32-2-513 22 68 (French speaking)
Phone: (55) (11) 5514 -7100
Fax: (55) (11) 5514 - 7106/5514-7107
Technical Support: (55) (11) 5506-8087
Fax: (55) (11) 5506-7621
Automatic Fax: (55) (11) 5506-8506
Technical Support Bulletin Board Service: (55) (11) 5506-1234
Customer Support: (55) (11) 822-5764
Head Office Phone: 1 (905) 568-0434
Customer Information Centre: 1 (800) 563-9048
Technical Support:
Desktop Systems including Microsoft Windows 95: (905) 568-4494
Microsoft Office and Office Components: (905) 568-2294
Other Standard Technical Support: (905) 568-3503
Priority Support Information: (800) 668-7975
Text Telephone (TTY/TDD) (905) 568-9641
Technical Support Bulletin Board Service: (905) 507-3022
Phone: (809) 273-3600
Fax: (809) 273-3636
Technical Support: (214) 714-9100
Phone: 56-2-330-6000
Fax: 56-2-330-6190
Customer Service: 56-2-800-213121
Personal Operating System and Desktop Applications:
Phone: 56-2-330-6222
Fax: 56-2-341-1439
19th Floor, Metro Tower
No. 30 Tian Yao Qiao Road
Shanghai, 200030, P.R.C.
Phone: 011-86-21-64691166; 011-86-21-64691188
Fax: 011-86-21-64691188 Ext. 6988
Phone: (571) 618 2245
Fax: (571) 618 2269
Technical Support:
Línea de Respuesta Microsoft
Phone: (571) 5230022
Fax: (571) 5231220
Voice Mail: (571) 5034216
Phone: (+385) (1) 304 555
Fax: (+385) (1) 335 051
Technical Support: (Please, contact the subsidiary.)
Phone (+42) (2) 611 97 111
Fax: (+42) (2) 611 97 100
Technical Support: (+420) (2) 2150 3222
Phone: (45) 44 89 01 00
Fax: (45) 44 68 55 10
Technical Support:
Phone: (45) 44 89 01 11
Microsoft Sales Support: (45) 44 89 01 90
Microsoft MSDL (BBS): (45) 44 66 90 46
Phone: (971) 4 513 888
Fax: (971) 4 527 444
Technical Support:
Personal Operating Systems and Desktop Applications ONLY:
Phone: (971) (4) 524 488
Fax: (971)- 4 - 524 495
email: mts@emirates.net.ae
Priority Support Information: (971) (4) 555 752
Customer Service Center:
(Version upgrade / TechNet and MSDN subscription)
Phone: (971) (4) 655 082
Fax: (971) (4) 655 097
Phone: (593) 2 460-447, (593) (2) 460-451
Customer Service: (593) (2) 460-453, (593) (2) 460-458
Technical Support: (593) (2) 463-094
Phone: +202-418-6101
Fax: +202-4174766
Technical Support:
Personal Operating Systems and Desktop Applications ONLY:
Phone: (202) 261 3991 / 6
Fax: (971) 403 2718
Technical Support: (+372) 650 49 99
Phone: +358-(0) 9-525 501
Fax: +358-(0) 9-878 8770
Technical Support:
Phone: +358-(0) 9-525 502 500
Sales Support: +358-(0) 9-525 5026
Microsoft MSDL: +358-(0) 9-878 77 99
(Information in Swedish and English)
Phone: (33) 01 69-86-46-46
Fax: (33) 01 64-46-06-60
Telex: MSPARIS 604322
Technical Support:
Phone: (33) 01-69-86-10-20
Fax: (33) (01) 69-28-00-28
Phone: 089/3176-0
Fax: 089/3176-1000
Telex: (17) 89/83 28 MS GMBH D
Information: 089/3176 1199
Prices, updates, etc.: 08105-25-1199
Internet: www.microsoft.com/germany
Standard Support:
Installation and Handling: 01805/67 22 55
General information about Microsoft support in Central Europe: Fax: 1805-25-1191
Phone: (30)(1) 6806-775 through (30)(1) 6806-779
Fax: (30)(1) 6806-780
Technical Support:
Phone: (30) (1) 9247-030
Fax: (30) (1) 9215-363
Fax: (852) 2560-2217
Product support Faxback Service: (852) 2535-9293
Microsoft Club Hotline: (852) 28044277
Technical Support: (852) 2804-4222
Phone: +36 (1) 327-2800
Fax: +36 (1) 327-2899
Technical Support: +36 (1) 267-4636 (2MSINFO)
Phone: (011) (91) (80) 5092678, (011) (91) (11) 646 0767, 646 0813
Fax: (011) (91) (80) 509-2601, (011) (91) (11) 647- 4714
Technical Support:
Phone: 62 21 5721060
Fax: 62 21 5732077
Phone: 972-3-613-0833
Fax: 972-3-613-0834
Phone: (39) (2) 7039-21
Fax: (39) (2) 7039-2020
Microsoft Rome Office: (39) (6) 5095-01 - Fax: (39) (6) 5095-0600
Microsoft by Fax (Fax-on-demand service): (39) (2) 70-398-888
Customer Service (New product info, product literature): (39) (2) 70-398-398
Dealer Support (Customer Service for resellers only): (39) (2) 70-398-388
Technical Support: (39) (2) 70-398-398
Microsoft Consulting Service: (39) (2) 7039-21
Technical Support (Standard Support): (81) (424) 41-8700
(Technical Support options/ Support Contract)
Phone: 0120-37-0196 (toll free domestic only)
Channel Marketing Information Center:
(Presales Product Support)
Tokyo Phone: (81) (3) 5454-2300
Osaka Phone: (81) (6) 245-6995
Customer Service Phone:
(Version upgrade/Registration)
Phone: (81) (48) 226-5500
Fax: (81) (48) 226-5511
Phone: (82) (2) 531-4500
Fax: (82) (2) 531-1724
Customer Service: 080-022-7337 (toll free domestic only)
Technical Support:
Office Technical Support: (82) (2) 508-0040
Windows Technical Support: (82) (2) 563-0054
Developer Technical Support: (82) (2) 566-0071
Support Sales: (82) (2) 531-4544
Latin American Headquarters (U.S.A.)
Phone: (305) 489-4800
Fax: (305) 491-1616
Customer Service: (425) 936-8661
Technical Support: (214) 714-9100
http://www.microsoft.com/latam/soporte
Phone: +32-2-730 39 11
Microsoft Information Center: +32-2-481 52 52
Bulletin Board: +32-2-726 85 45
(1200/2400/9600/14400 bd, 8N1, ANSI)
Technical Support:
+32-2-513 32 74 (Dutch speaking)
+32-2-502 34 32 (English speaking)
+32-2-513 22 68 (French speaking)
Phone: (60-3) 793-9595
Fax: (60-3) 791-6080
267-2110 Atencion a Distribuidores
265-3380 Atencion a Clientes
265-3399 Soporte Sistemas Operativos y Applicaciones de Escritorio
267-2190 Soporte de Servidores y Herramientas de Desarrollo
Microsoft BBS 628-6200/02 MSMEXICO sin password
Phone: (212) 2 47 10 72
Fax: (212) 2 47 10 86
Phone: 023-5689189
Customer Service: 023-5677700
Bulletin Board: 023-5634221
(1200/2400/9600/14400bd, 8N1, ANSI)
Technical Support:
023-5677877 (Dutch speaking)
023-5677853 (English speaking)
Phone: 64 (9) 357-5800
Fax: 64 (9) 358-3726
Technical Support:
Phone: 64 (9) 357-5575
Fax: 64 (9) 307-0516 and 357-5577
Phone: +(47) 22 02 25 00
Fax: +(47) 22 95 06 64
Technical Support: +(47) 22 02 25 50
Microsoft Sales Support: +(47) 22 02 25 80
Microsoft MSDL: +(47) 22 18 22 09
Phone: 632 811 0062
Technical Support:
Phone: 632 892 2295/2495
Fax: 632 813 2493
Phone: +(48-22) 661-54-00
Fax: +(48-22) 661-54-34
Information Service: +(48-22) 865-99-33
Technical Support: +(48-22) 865-99-66
Phone: (351) 1 4409200
Fax: (351) 1 4412101
Technical Support:
Standard Support: (351) 1 4409280/1/2/3
Fax: (351) 1 4411655
Republic of Ireland
See United Kingdom
Phone: (+40) (1) 222 90 16
Fax: (+40) (1) 222 90 12
Technical Support: (+40) (1) 312 09 48
Microsoft Information Center: (095)-913-99-88
Phone: +966-1-488-1165
Fax: +966-1-488-1576
Technical Support:
(Personal Operating System and Desktop Applications only):
Phone: 800 124 0500
(toll free within Saudi Arabia)
Fax: 966-1-4740576
Phone: (65) 337-6088
Fax: (65) 337-6788
Customer Services:
Phone: (65) 433-5488
Fax: (65) 339-9958
Product Support Services:
Phone: (65) 337-9946
Fax: (65) 337-6700
Phone: (+386) (61) 1800 8-00
Fax: (+386) (61) 1800 822
Technical Support: (+386) (61) 185 3449
Phone (+421) (7) 37 63 02
Fax: (+421) (7) 37 66 71
Technical Support: (+421) (7) 531 20 83
Phone: (27) 11 445 0000
Fax: (27) 11 445 0046
Technical Support:
(Toll Free): 0 802 11 11 04
(Toll): (27) 11 445 0000
Fax: (+27) 11 445-0343
Phone: (34) 1-807-9999
Fax: (34) 1-803-8310
Technical Support: (34) 1 -3754004
Customer Service: (34) 1-3754004
Fax Back telephone: (34) 1-3754004
Phone: +46-(0)8-752 56 00
Fax: +46-(0)8-750 51 58
Technical Support: +46-(0)8- 752 09 29
Sales Support: +46-(0)8- 752 56 30
Microsoft MSDL: +46-(0)8-750 47 42
Phone: 01-839 61 11
Fax: 01-831 08 69
Prices, updates, etc.: 01/839 61 11
Documentation:
Phone: 155 59 00
Fax: 064-224294, Microsoft Info-Service, Postfach, 8099 Zürich
Standard Technical Support: Installation and Handling:
0848 80 - 2255
Technical support (French speaking): 022-738 96 88
General information about Microsoft Support in Central Europe:
FAX: 0049/2622/167006
Phone: (886) (2) 504-3122
Fax: (886) (2) 504-3121
Technical Support: (886) (2) 508-9501
Phone: (662) 266-3300
Fax: (662) 266-3310
Product Support:
Phone: (662) 613-7208 through 11
Fax: (662) 613-7198
Phone: 90 (212) 258 59 98
Fax: 90 (212) 258 59 54
Support Hotline:
Phone: 90 (212) 258 96 66
Fax: 90 (212) 258 95 99
Bulletin Board Service: 90 (212) 227 93 90
United Kingdom
Microsoft Limited
Fax: (0870) 60 20 100
Phone: (0870) 60 10 100
Microsoft KeyData:
(Bulletin Board Service)
(0870) 50 30 200 (up to 28.8Kbaud, n, 8, 1)
Microsoft KeyFax:
(Faxback Information Service)
(0870) 50 30 100
Technical Support:
Desktop Applications, Home Products, Desktop Systems and hardware:
0870 50 10 100
Developer Products: 0870 50 10 200
Business Systems: 0870 50 10 300
Customers phoning from Ireland should dial 706 5353 for technical support.
Minicom Line 0870 50 30 400
Pre-Sales Information: Microsoft Connection (0345) 00 2000
Other information: (582) 265-9922
Fax: (582) 265-0863
Technical Support: (582) 993-6755