Chapter 23Chapter image

Implementing an Ongoing Training and Support Program

After your users install Microsoft Internet Explorer 5, you can begin implementing an ongoing training and support program. Because learning how to use Internet Explorer is an ongoing process, basic training and support during deployment, followed by an ongoing program customized for your organization's needs, is the best means for getting the most out of your investment in Internet Explorer. This chapter describes ongoing training and support options.

In This Chapter

Overview: Training and Support

Ongoing Training Options

Microsoft Training Services

Ongoing Support Options

Microsoft Support Services

See Also



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