Managing the Migration Process

Team Roles During the Deploying Phase

During this phase, a subtle shift occurs in the dynamics of the project team. Here, the Logistics Manager will step to center stage. The Logistics Manager will often share the focus of the project with User Education as the systems are actively deployed, as users receive the appropriate training, and as the operations and support systems are activated. Table 2.11 shows the responsibilities of the project team during this phase:

Table 2.11 Team Roles During the Deploying Phase

Role	Responsibility
Product Management	Promotion, feedback, assessment, sign-off
Program Management	Solution/scope comparison, stabilization management
Development	Problem resolution, escalation support
Test	Performance testing, problem identification
User Education	Training, training schedule management
Logistics	Site deployment management, change approval