Administering an ISP Installation

Scenario 1

Suppose a client publishes a form on the Web server. Although the form is designed to send e-mail results, when it is submitted a FrontPage error appears in the Web browser and no e-mail is sent. Or, suppose a client is authoring live on the server and attempts to e-mail a form. The client receives the following error message, instead of the form:

The FrontPage Server Extensions have not been configured to send e-mail. Please direct your system administrator or Internet Service Provider to follow the instructions at "Setting Up Your E-mail Transport" in the \SERK\enu\admin.htm file on the FrontPage CD-ROM.
Would you like to remove the e-mail recipient? Yes/No

Solution

To keep your clients from receiving an error message, make sure you have configured mail settings in the IIS snap-in.

Some features, such as an e-mail form handler, require that e-mail be sent to visitors who browse a web. To allow these features to send e-mail, you must specify the following in the IIS snap-in:

• Web server’s mail address
• Contact address
• Simple Mail Transfer Protocol (SMTP) host
• Mail-encoding scheme
• Mail character set

To configure mail settings

1. In the IIS snap-in console tree, right-click the Web site for which you want to set e­mail options.
2. Click Properties on the shortcut menu, and then click the Server Extensions tab.
3. In the Options box, click Settings.
4. Enter the appropriate settings:
   • Web Server’s Mail Address   Type the e-mail address that you want to appear in the From line of any e-mail messages that FrontPage components send. (For example, the form results component sends e-mail when someone fills out a form on a Web page and sends the information to the author of the form.) This setting is equivalent to the MailSender setting in Microsoft® FrontPage® 98, but is now stored in the registry, instead of in the Frontpg.ini file.
   • Contact Address   Type the e-mail address that users should write to if they have problems. This address will appear on any error messages that are displayed, should FrontPage users encounter problems.
   • SMTP Host   Type the name of the SMTP server that will deliver all mail sent from the web, or accept the default value, port 25. When a user submits a form whose results are to be sent through e-mail, the FrontPage Server Extensions connect to the SMTP server, in order to deliver the mail. By default, FrontPage assumes that the server is listening on port 25 (the standard for SMTP), but you can override this port by appending “:nn” to the name and IP address. (The nn is the number of the new port.) This setting is equivalent to the SMTPHOST setting in FrontPage 98, but is now stored in the registry instead of in the Frontpg.ini file.

     For example:

     reskit.microsoft.com (standard mail server name)

     - 172.16.29.38 (mail server’s IP address)

     reskit.microsoft.com:31 (standard mail server name on different port)

     - 172.97.31.87 (mail server’s IP address on different port)

   • Mail-Encoding Scheme   Select the mail-encoding scheme you want, or accept the default. This scheme encodes the contents of your mail messages in binary format. You should select default encoding if you want to allow FrontPage to detect the correct encoding for you, which it will, in most cases. However, you should change the encoding, if you know that the receiver of your e-mail has a different encoding setting from the default.
   • Mail Character Set   Select the appropriate character set to be used in e-mail messages, or accept the default. Each character set is the alphabet or character set of a different language. Any given byte does not necessarily map to a fixed character, since not all machines necessarily use the same character sets. When you accept the default setting, FrontPage automatically detects the character set for you.

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