Troubleshooting

This section contains methods for determining the cause of DHCP-related communication problems, and tools that can verify DHCP statistics and operations.

Many DHCP problems involve incorrect or missing configuration details. To help prevent the most common types of problems, review "Best Practices" for deploying and managing your DHCP servers.

Most DHCP-related problems start as failed IP configuration at a client, so it is a good practice to start there.

After you have determined that a DHCP-related problem does not originate at the client, check the system event log and DHCP server audit logs for possible clues. When the DHCP service does not start, these logs generally explain the source of the service failure or shutdown.

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