Pilot Training Plan

Well in advance of the pilot, you need to determine how and when you will train the participants. Identify the resources that you will use for training. For example, consider hiring an external trainer, holding brown-bag seminars, developing a train-the-trainer program, or using media technology to broadcast training.

Many organizations find that it works best to provide training just prior to installation. Determine what the training should cover and estimate how long it will take. Limit training to what the users must know to do their work. Remember to include training in your pilot schedule.

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