Troubleshooting Change and Configuration Management

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Feature Is Not Found

You assign or publish an application with a Group Policy object, and a user attempts to install the application but receives the following error message:

The feature you are trying to install cannot be found in the source directory.

Possible Causes:

Diagnostic Tests:

Check that the user has read access to the software distribution point.

Verify that the folder on the software distribution point with the managed application is shared.

Verify that the folder on the software distribution point with the managed application allows users who are managed by the Group Policy object to read the contents of the folders.

To test the network connectivity to the software distribution point:

  1. Ping the software distribution point by IP address to test base-level IP connectivity.
  2. Ping the software distribution point by server name to test Domain Name System (DNS) name resolution.
  3. Use the net view command to view the software distribution point by server name to see the available shares. This also confirms whether or not the user has rights to access the share.

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