Troubleshooting Change and Configuration Management
Troubleshooting Change and Configuration Management |
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The following are the events that are always logged to the event log, along with a brief description of when and why. These events are written to the application event log with the source name of Application Management and the corresponding user name for which the event applies.
MessageId=101 SymbolicName=EVENT_APPMGMT_ASSIGN_FAILED
The assignment of application %1 from policy %2 failed. The error was %%%3.
This is logged when an application assignment fails.
MessageId=102 SymbolicName=EVENT_APPMGMT_INSTALL_FAILED
The install of application %1 from policy %2 failed. The error was %%%3.
This is logged when an application installation fails, either through computer assignment or Add/Remove Programs in Control Panel.
MessageId=103 SymbolicName=EVENT_APPMGMT_UNASSIGN_FAILED
The removal of the assignment of application %1 from policy %2 failed. The error was %%%3.
This is logged when the removal of an assignment of an application fails.
MessageId=104 SymbolicName=EVENT_APPMGMT_UNINSTALL_FAILED
The removal of application %1 from policy %2 failed. The error was %%%3.
This is logged when an application removal initiated by Group Policy fails. This is not logged when a removal through Add/Remove Programs in Control Panel fails.
MessageId=105 SymbolicName=EVENT_APPMGMT_REINSTALL_FAILED
The reinstall of application %1 from policy %2 failed. The error was %%%3.
This is logged when a reinstallation initiated by Group Policy as the result of an application redeployment fails. This is not logged for any Add/Remove Programs action in Control Panel.
MessageId=106 SymbolicName=EVENT_APPMGMT_UPGRADE_ABORT
Application %1 from policy %2 was configured to upgrade application %3 from policy %4. The removal of application %3 from policy %4 failed with error %%%5. The upgrade will be aborted.
This is logged when an upgrade is aborted because the previous application was not successfully removed. It is logged both for upgrades initiated by Group Policy and Add/Remove Programs in Control Panel.
MessageId=107 SymbolicName=EVENT_APPMGMT_ZAP_FAILED
The execution of the setup program for application %1 from policy %2 failed. The setup path was %3 and the error was %%%4.
This is logged when the start of a Setup command specified in a .zap file deployment fails. Only the successful creation of the original Setup command is validated. There is no validation that the setup, after it is started successfully, will complete successfully.
MessageId=108 SymbolicName=EVENT_APPMGMT_POLICY_FAILED
Failed to apply changes to software installation settings. %1 The error was %%%2.
This is logged when Group Policy processing fails for the Appmgmt extension. This is only logged when processing changes to Group Policy. Any errors encountered while applying settings when Group Policy did not change are not logged. The %1 string is one of four messages to better identify the source of the problem:
The Active Directory path could not be updated at the client.
This indicates that the Appmgmt.ini file stored under SystemRoot\System32\Appmgmt\Usersid could not be updated. In practice, this should never occur.
The list of applications in the AD could not be retrieved.
This indicates that there is a problem querying Active Directory. This is the most common problem.
Local software installation state could not be retrieved.
The third instance indicates that local status information about currently applied applications cannot load. Typically, this only occurs if the computer is out of memory or there is corruption of the user's profile, particularly Ntuser.dat, in the HKEY_CURRENT_USER registry hive.
Software changes could not be applied. A previous log entry with details should exist.
This indicates that an earlier problem, normally encountered after the first three conditions are not hit, caused Group Policy to terminate — such as a failed assignment or removal of an application.
MessageId=150 SymbolicName=EVENT_CS_NETWORK_ERROR
A network error occurred accessing software installation data in the AD. The error was %%%1.
This is logged when the Appmgmt layer that performs all Active Directory Services Interface (ADSI) operations encounters an error.