Troubleshooting Change and Configuration Management

Active Directory Does Not Allow Package to Deploy

You open a Group Policy object to manage software with the Software Installation snap-in, you browse to the software distribution point, select the package you want to manage, and open the package. When you click OK to manage (deploy) the package, you receive the following error message:

Active Directory will not allow the package to be deployed.

Possible Causes:

The Software Installation snap-in is communicating with Active Directory.
The package is corrupted.

Diagnostic Tests:

To check to see that Active Directory can be connected to

Ping the computer with Active Directory by the computer's IP address to test base-level IP connectivity.
Ping the computer with Active Directory by server name to test Domain Name System (DNS) name resolution.
Use the net view command to view the computer with Active Directory by server name to see the available shares. This also confirms if the user has rights to access the share.

To check the package on another computer and make sure that the package can be opened

Install the package by starting the Windows Installer from the command line. C:>msiexec /I PackageName
Test the package to see if it will install on a computer with a similar configuration.

Note

For complete information about the Msiexec.exe command-line parameters, see the Windows Installer information on the Microsoft Platform SDK link on the Web Resources page at http://windows.microsoft.com/windows2000/reskit/webresources.