User Data Management

To troubleshoot Folder Redirection and Offline Files issues, it might be helpful to examine the following Event Viewer errors and registry keys.

Event Viewer Folder Redirection Errors

Elogdmp %computername% application [ | findstr /i userenv] [ | findstr "ERROR"]

Elogdmp %computername% application [ | findstr /i /c:"Folder Redirection"][ | findstr "ERROR INFO"]

Folder Redirection Registry Keys

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Offline Files Registry Keys

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\NetCache

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\NetCache

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