Troubleshooting Change and Configuration Management |
A user cannot synchronize certain files or folders.
Check the extensions of the files that were not synchronized to confirm that they are not on the list of files to exclude.
Check user rights on the unsynchronized files.
To verify that the user can connect to the file share containing the files you want to synchronize
Check the amount of free disk space on the client to make sure there is sufficient disk space to synchronize the missing files.
Check to see if you have applied any Group Policy settings that restrict other extensions from being synchronized.
You should be sure that you have enabled the following Group Policy setting:
Using this Group Policy setting, you can designate additional file name extensions that cannot be synchronized.
You can also check this on your client by running the Gpresult.exe tool and looking for the following in the output:
KeyName: Software\Policies\Microsoft\Windows\NetCache
ValueName: ExcludeExtensions
ValueType: REG_SZ
Value: *.xls
Any file name extensions listed in the Value line of the sample output listed earlier will not be synchronized. In this sample output, any files with the extension .xls will not be synchronized. The user cannot override this Group Policy setting.