Troubleshooting Strategies

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AVBoot

The program InoculateIT AntiVirus AVBoot V1.1is a virus scanner that scans the computer memory, master boot record (MBR), and boot sectors on all physical disks installed for memory resident and boot sector viruses. If a virus is found, AVBoot can remove the virus. To create a startup floppy disk, insert an empty floppy disk and run Makedisk.bat from the folder Valueadd\3rdparty\CA_antiv of the Windows 2000 Setup CD. To scan for viruses, insert the AVBoot startup floppy disk into drive A and restart your computer. AVBoot runs automatically. For more information about AVBoot, see the readme file in the folder Valueadd\3rdparty\CA_antiv of the Windows 2000 Setup CD.


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Important

It is extremely important that you regularly update your antivirus program. In most cases antivirus programs are unable to reliably detect and clean viruses of which they are unaware. False negative reports can result when using an out-of-date virus scanner. Most commercial antivirus software manufacturers offer monthly updates. Take advantage of the latest download to ensure that your system is protected with the latest virus defenses.

Whether you use a third-party antivirus program or AVBoot, regularly update the virus signature files. Once you install an antivirus program, immediately update the signature files, usually through an Internet connection. Check with the software manufacturer's documentation for specific instructions. AVBoot includes update instructions in the installation folder and on the AVBoot floppy disk.

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