Technical Support and Services

Microsoft offers technical support and services ranging from self-help tools to direct assistance with a Microsoft Product Support Services engineer. Service categories include:

• Business customer support
• Education customer support
• Software or Web developer support
• IT professional
• Personal users

These services are available in the United States and Canada only. Features of some support options differ in Canada, while services outside the United States and Canada might vary. For information on support for products obtained outside the United States and Canada, please contact the Microsoft subsidiary in your area. For a list of worldwide Microsoft subsidiaries see the Support Options link on the Web Resources page at http://windows.microsoft.com/windows2000/reskit/webresources.

Note

Customers who are deaf or hard of hearing can reach Microsoft text telephone (TT/TDD) services at (800) 892-5234 in the United States.

Support services are subject to current prices, terms, and conditions, which are subject to change without notice. For information about specific technical support options, see the Personal Online Support link on the Web Resources page at http://windows.microsoft.com/windows2000/reskit/webresources.

Note

To provide the highest quality of support possible, it is sometimes necessary to end support for discontinued products and apply those resources to supporting the latest developments and technologies that Microsoft has to offer.

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