Telephony Integration and Conferencing

Microsoft® Windows® 2000 is an advanced platform for telephony applications encompassing conventional computer telephony integration (CTI) features, as well as upgrades in Internet Protocol (IP)–based Internet telephony and Internet conferencing functionality.

In This Chapter

Introduction to Windows 2000 Telephony and Conferencing

TAPI Architecture

Client/Server Telephony

Internet Telephony and Conferencing

Troubleshooting

Related Information in the Resource Kit

For more information about Quality of Service (QoS), see "Quality of Service" in the Microsoft® Windows® 2000 Server Resource Kit TCP/IP Core Networking Guide.
For more information about remote access servers, see "Remote Access Server" in this book.