Office: Setup Disk 1 Missing SETUP.EXE FileLast reviewed: April 2, 1997Article ID: Q122521 |
1.00 1.10 7.00 7.00b
WINDOWS
kbsetup kberrmsg
The information in this article applies to:
SYMPTOMSWhen you run the Microsoft Office Setup program, you may receive the following error message:
SETUP.EXE could not be foundAdditionally, the Setup Disk 1 contains an incorrect number of files, and does not contain a SETUP.EXE file. There may also be a 0 byte file located on the disk with a name similar to _4EIBM.3.3.
CAUSEThese problems occur if the "NOINT" virus is present on your computer or has infected your Microsoft Setup disks.
WORKAROUNDSTo work around these problems:
http://www.microsoft.com/worldwide/default.htmCAUTION: Be sure to check your computer for viruses before you reinstall this or any other software.
STATUSMicrosoft has rigorous quality control measures to insure that viruses are not on disks that we ship. The Setup disks for Microsoft Office are distributed virus-free in sealed, clear, plastic envelopes that display a message about the Microsoft software license agreement. If disks are purchased in any other type of package, they should not be used.
MORE INFORMATIONThe following table shows the correct number of files for Disk 1 of each version of Microsoft Office for the 3.5-inch disk sets.
Version Correct Number of Files
4.0 35 4.0 (Professional) 34 4.2 60 4.2 (CCP) 61 4.2c (non-DMF) 12 4.2c (DMF) 10 4.3 45 4.3 (CCP) 46 4.3c (non-DMF) 8 4.3c (DMF) 11 7.0 8 7.0b 8The NOINT virus is a boot-sector virus that can result in damaged file linkage, changes to system run-time operation, and changes to the boot sector. For additional information, please see the following article(s) in the Microsoft Knowledge Base:
ARTICLE-ID: Q105212 TITLE : Office: Setup Problems May Indicate that System Has Virus ARTICLE-ID: Q97704 TITLE : NOINT Virus Leaves 17 Files on MS-DOS 6.0 and 6.2 Disks |
KBCategory: kbsetup kberrmsg
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