Auto Insert Notification May Prevent Automatic Suspend

 Last reviewed: November 26, 1997
Article ID: Q161642
The information in this article applies to:
  • Microsoft Windows 95 OEM Service Release versions 2, 2.1

SYMPTOMS

Some computers are equipped with power management features that place the computer in a suspended power state after a certain period of inactivity. If the Auto Insert Notification option is enabled for IDE CD-ROM drives on such a computer, the computer may not be suspended automatically.

CAUSE

Some IDE CD-ROM drives support a polling method that the power-management components detect as drive activity. It seems that the drive is still in use, preventing the computer from being suspended.

RESOLUTION

You can work around this issue by disabling the Auto Insert Notification option for affected drives. For information about how to do so, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q141059
   TITLE     : How to Disable Automatic CD-ROM Running and Audio CD
               Playing

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time.

This issue is resolved by the following updated file for Windows 95 OSR2: 

   Esdi_506.pdr version 4.00.956 (dated 5/14/96) and later
To install this update, follow these steps:

  1. Download the Remideup.exe file from the online service listed below to an empty folder.

  2. In My Computer or Windows Explorer, double-click the Remideup.exe file you downloaded in step 1.

  3. Follow the instructions on the screen.

The following file(s) are available for download from the Microsoft Software Library: 

 ~ remideup.exe (size: 147096 bytes)
For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online Services
The following files are installed by Remideup.exe: 

   File name     Version    Date/Time       Size    Destination folder
   ------------------------------------------------------------------------
   Esdi_506.pdr  4.00.1116  8/25/97 11:16a  24,426  Windows\System\Iosubsys
   Voltrack.vxd  4.00.954   3/6/96 9:54a    18,518  Windows\System\Iosubsys
NOTE: The Voltrack.vxd file is installed on Windows 95 computers only. This file is not installed on computers running OSR2.

MORE INFORMATION

This issue affects IDE CD-ROM drives that support the ATA GET MEDIA STATUS command for polling for drive status as defined in Media Status Notification Specification v.1.03.

For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q171353
   TITLE     : Computer with Ultra DMA IDE Controller May Hang

   ARTICLE-ID: Q160800
   TITLE     : "Fatal Exception Error" with Iomega IDE Zip Drives

   ARTICLE-ID: Q154976
   TITLE     : Error Message Running Jet Database Engine Stress Test

   ARTICLE-ID: Q154436
   TITLE     : Errors Accessing Hard Disk with Spin-Down Enabled

   ARTICLE-ID: Q154435
   TITLE     : Windows 95 IDE Support for SMART, DMA, and ATAPI Tape
               Drives

   ARTICLE-ID: Q153471
   TITLE     : Problems with Removable IDE Drives in Windows 95

Additional query words: 95
Keywords : osr2 win95 kbhw kbfixlist
Version : 95
Platform : WINDOWS

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Last reviewed: November 26, 1997
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