Word Articles Available by Fax or E-Mail: Conversion Issues

• Microsoft Word

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about Conversion Issues. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

         (800) 936-4100
   

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

         NOTE: You can order up to five items at a time.
   

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Q105695   Header Record Delimiters Appears Repeatedly in Mail Merge
Q109975   WordBasic Error 123 When Using 2.x Templates
Q111248   XL: Saving .STF File in Excel May Cause Setup Error Messages
Q111372   Graphics Lost Saving from WinWord to MacWord 5.x Format
Q113444   Courier Text Printed with Underline with ATM 2.5 or Later

Q113731   ODBC Error Opening a DBF File with Hyphen in the File Name
Q114306   Inserting Database in Word Document Does Not Retain Pictures
Q114393   Word Prompts to Select Header Delimiter Opening Header File
Q114743   PresentIt Macro Leaves ~Present.rtf in Temp Directory
Q115720   TC and XE Fields Lose Spaces When Converted to RTF

Q116456   How to Use an ACT for Windows File As a Mail Merge Data Source
Q120572   Using MS PowerPoint to Save Word Drawing Objects as WMFs
Q120773   Cannot Convert Microsoft Excel Worksheet Object to Chart
Q124196   Word 5.1 Documents May Not Print in Word 6.0 for the Macintosh
Q125299   Ami Pro 3.x Converter Limitations

Q130580   Incorrect Date Value Added to Properties Custom Tab
Q133127   Crash Saving Document with TOC Field as WordPerfect 5.x Format
Q135079   Document Loses Formatting When Opened or Pasted to WordPad
Q135081   Hang Invalid Page Fault Inserting Document
Q137385   Error Using Tab-Delimited Data File with ODBC Driver

Q137439   How to Unlink Form Fields
Q137667   IA: Document Views with HTML Tags Displayed
Q139792   WD: How to Convert Between Lotus Word Pro 96 and Word
Q139793   How to Convert Between ClarisWorks for the Macintosh and Word
Q140343   How to Merge Envelopes and Labels If Records Are in One Column

Q140344   How to Convert Data in One Column to a Table for Merging
Q140434   Table Borders Lost When Table Pasted or Linked
Q142101   Text Converted to One Row (Paragraph Marks Ignored)
Q142340   Date Currency Result Incorrect Merging from Access Database
Q142756   How to Design and Set Up Mail Merge Data Sources

Q143321   How to Transpose Rows and Columns in a Word Table
Q145211   Strikethrough Text Not Removed When Accepting Revisions
Q145301   Unknown File Format Opening Word 6.x 7.x Files in WordPerfect
Q145529   WordPerfect 5.2 Files Convert With Insufficient Line Leading

Q155179   How to Use Microsoft Excel Data Source for Word Mail Merge
Q155312   How to Convert Multiple White Space Characters to Tabs
Q155426   Tabs in Tables Lost When Saving As Text With Layout
Q155802   Word Doesn't Find "Float Over Text" Objects
Q155944   Object Display Icon Changes After Clicking Undo Convert Object

Q155961   ListNum Field Not Converted Saving to Word 6.x or 7.x
Q156573   WD97: How to Recover Text from Any File
Q157083   Word 97: Graphics Filters Installed During Typical Setup
Q157084   Word 97: Text Converters Installed in a Typical Setup
Q157085   Limitations of Converting from Word 97 to WordPerfect 5.x

Q157086   Limitations of Converting from Word Format to HTML
Q157088   Limitations of Converting from Word 97 to Word 6.x 7.x
Q157089   Limitations of Converting from WordPerfect 6.x to Word 97
Q157091   How to Import Word 97 Documents into Word 2.x 6.x 7.x
Q157092   Supplemental Text Converters Available for Word 97

Q157094   Using the StartConversionWizard to Convert Multiple Documents
Q157119   WD97: WD97: Pictures Visible Even When Picture Placeholders
                      Selected
Q157197   Browse For Folder Dialog Box Hides Behind Conversion Wizard
Q157198   Word 97: Conversion Wizard Restarts After Clicking Close
Q157201   Word 97 Document Opens Blank in WordPerfect 6.x

Q157299   Where to Find Word 6.x or 7.x Commands and Features in Word 97
Q157314   Editing WordArt Picture Causes Closed Characters To Fill In
Q157465   Word 97: Can't See Field Codes for Some Objects
Q157476   Equation Editor Objects Not Visible In Converted Document
Q157612   No Warning when Editing EPS Image in Converted Word Document

Q157772   Bitmap Icon Is Lost After Saving to RTF
Q157777   Conversion Wizard Quits if Convert8.dll is Missing
Q157859   Word 97: Changes To Inline Pictures Are Not Saved
Q158009   Word 97: Some Graphic Filters Not Installed During Setup
Q158057   Backslash Semicolon Dropped from XE Field after Conversion

Q158060   VB Code Is Lost After Converting from Word 97 to RTF
Q158432   Errors Problem Inserting CMYK JPEG Image
Q158467   Description of Options for Conversion Wizard
Q158468   Compile Syntax Errors Running Converted Macro in Word 97
Q158481   Objects Stacked After Converting to Word 6.x/95 RTF Format

Q158499   Cannot Use ScanProt with Word 97
Q159226   Ami Pro 3.x Style Sheets Open Blank in Word
Q159282   OFF97: Shipped Graphics Filters and Their Limitations
Q159418   Word 97: Some Printers Won't Print Unicode Characters
Q159471   Word 97: How to Install the Far East Support Files

Q159611   PowerPoint Hangs After Changing Word Table Border Style
Q159687   How to Convert WordPerfect 6.x Data Files and Address Books
Q159866   How to Set Table Width to Percentage of Browser Window
Q159942   General Information about Text Boxes and Frames in Word 97
Q160068   Optimizing Microsoft Word 97

Q160224   Imported Word Data Does Not Retain Bullets
Q160347   Word 97 Document Opened as Text Only If Already Open
Q160521   Categories Not Available in Mail Merge from Outlook to Word
Q160833   How FrontPage 97 Handles Document Conversion to HTML
Q160841   Page Fault Opening Word 97 File With Text Box Square Wrapping

Q161524   Word 97: Invalid Page Fault Modifying Numbered Style
Q161692   Can't Break Display Edit Link for Float Over Text Objects
Q161841   Err Msg: Out of Memory Opening Word 97 File in Word 6.0
Q161978   Word 97: RTF Format Given to File Saved in Word 6.0/95

Q65846   Footnote References Renumbered in Word Tables
Q66606   Word for Windows: Importing a Windows Cardfile
Q89831   Comma in Quoted Text Causes Conversion to Two Columns in Table
Q95193   How Print Merge Fields Convert Between MacWord and WinWord
Q96899   INF: Importing Word Print Merge Data Files to Microsoft Access

Q105534   OLE: Visual Basic 3.0 Does Not Support Named Arguments


                        End of Article List

Keywords          : word8 word97 kbtlc kbualink97
Version           : 97
Platform          : WINDOWS
Issue type        : kbref