TCP/IP Troubleshooting

Many network troubleshooting tools are available for Microsoft® Windows® 2000 Server and Microsoft® Windows® 2000 Professional. This chapter discusses the most common and most helpful tools included with the operating system or with the Windows 2000 Resource Kit.

Troubleshooting layer by layer is often a good way to quickly isolate problems; it allows you to discriminate between problems on the local host, a remote host, or a router. The troubleshooting tasks discussed here are organized using this layered approach.

In This Chapter

Overview of TCP/IP Troubleshooting Tools

Troubleshooting Overview

Unable to Reach a Host or NetBIOS Name

Unable to Reach an IP Address

Troubleshooting IP Routing

Troubleshooting Services

Related Information in the Resource Kit

For more information about TCP/IP, see "Introduction to TCP/IP" and "Windows 2000 TCP/IP" in this book.